Customer Service & Operator

Qingdao, 中国

As an employee of our company, you will collaborate with each department to create and deploy disruptive products. Come work at a growing company that offers great benefits with opportunities to moving forward and learn alongside accomplished leaders. We're seeking an experienced, reliable with work ethics member of staff.

We expect the candidate to be proactive and have a "get it done" spirit. To be successful, you will have solid solving problem, excellent communication and analytical skills.


The deadline of application is 27 February, 2026.

Customer Relationship
Personal Evolution
Autonomy
Administrative Work
Technical Expertise

Responsibilities

  • Follow up routing orders as well as free hand business, execute booking/pick up/declaration arrangements, feedback to customers and overseas stations on executed activities and incurred charges
  • Handle operation system data input, B/L issuance, freight charges checking, invoices issuance and other documents to customers by couriers in an accurate and timely manner
  • Proactively act on behalf of customers and to handle all customer service related requests in a timely, accurate and professional manner
  • Assist in the preparation of freight quotations (domestic and abroad)
  • Assist Finance colleague to push the outstanding, monitor and control all costs and incomes to maximize profit margin for all businesses.

Must Have

  • College degree
  • Good English ability with CET-4
  • At least 2~3years of Operation experience in international forwarding industry on similar position
  • Possess cultural awareness and sensitivity
  • Excellent communication and analytical skills

Nice to have

  • Additional French language
  • Major in International trade, logistics, English is preferred

What's great in the job?


  • Great team of smart people, in a friendly and open culture
  • No dumb managers, no stupid tools to use, no rigid working hours
  • No waste of time in enterprise processes, real responsibilities and autonomy
  • Expand your knowledge of various business industries
  • Create content that will help our users on a daily basis
  • Real responsibilities and challenges in an evolving company
Our Product
Our Product

Discover our products.

READ

What We Offer


Each employee has a chance to see the impact of his work. You can make a real contribution to the success of the company. An attractive bonus would be granted once the company and you are both succeeded.


We also offer a commercial medical insurance to our employees.


Several activities are often organized all over the year, such as sports sessions, team building events, drinks, and much more.