A.S.I LOGISTICS (CAMBODIA) LIMITED is looking for a driven Customer Service & Operation to join our team in Phnom Penh. 

As a Customer Service & Operation, you will be responsible for managing the transportation and logistics of goods for our clients, ensuring smooth and timely delivery from origin to destination. Your role will involve coordinating shipments, negotiating with carriers, handling customs documentation, and providing exceptional customer service throughout the process. 

Responsibilities:

- Prepare the documents for export both of sea, air, land.

- Contact to customers and arrange the booking with liners/co-loader.

- Coordinate related department, shipper, carrier, co-loader, forwarder, agents, head office

- Update system s and release Bill of Lading, invoices, payment to suppliers

- Issue HBL/HAWB and Forwarder Cargo Receipt to customers.

- Ensure all applicable freight and charges are collected from relevant parties.

- Maintain the tracking Sailing schedules to be updated on-time and correctly .

- Ensure the charges incurred are informed to customers in timely and accurately. 

- Manage and oversee the operations ensuring the day to day running.

- Other tasks assign by MANAGER. 

Qualifications:

- Experience in Logistics company with ocean & air operation field more than 2years are highly preferable

- Be willing to learn new things, honest and hard working

- Good English listening and speaking ability

- Well versed in Word, Excel, Outlook and Email 

- Strong team player with excellent communication and interpersonal skills

- Strong sense of initiative and ability to be proactive and show a degree of flexibility

- Bachelor degree of Business or any related skills is high preferrable

- Chinese language ability is a plus

Job Summary

The job of the DOCUMENTATION is an assistance to CS&OP which is a very important link in the export/import handling process. 

As an employee of our company, you will collaborate with each department to create and deploy disruptive products. Come work at a growing company that offers great benefits with opportunities to moving forward and learn alongside accomplished leaders. We're seeking an experienced and outstanding member of staff.

This position is both creative and rigorous by nature you need to think outside the box. We expect the candidate to be proactive and have a "get it done" spirit. To be successful, you will have solid solving problem skills.

Responsibilities:

- Follow standard and customized SOP for customers as directed by Management. 

- Handle operation system data input, B/L issuance, freight charges checking and invoices issuance and other documents to customers by couriers in an accurate and timely manner.

- Assist to proactively act on behalf of customers and to handle all customer service related requests and tasks in a timely, accurate and professional manner.

- File and manage daily shipping documentation.

- Assist operator in daily work, back up the absence and provide support at peak season.

- Accomplish any other tasks assigned by Manager.

Qualifications:

- College degree

- Good english ability with CET-4 or above

- 1-2 years working experience in international forwarding company in similar positions

- Familiar with MS Offices, good computer skills

- Initiative, positive, detail-oriented and good team player

- Responsible & reliable, demonstrate sound work ethics

- Be in good health and no infectious disease

- Major in International trade, logistics, English is preferred