Customer Service & Operation

Phnom Penh, Cambodia


Job
Customer Service & Operation

Location
Phnom Penh, Cambodia

Company
A.S.I LOGISTICS (CAMBODIA) LIMITED

Department
CS&OP

Employment Type
Labor Contract - UDC


A.S.I LOGISTICS (CAMBODIA) LIMITED is looking for a driven Customer Service & Operation to join our team in Phnom Penh. 

As a Customer Service & Operation, you will be responsible for managing the transportation and logistics of goods for our clients, ensuring smooth and timely delivery from origin to destination. Your role will involve coordinating shipments, negotiating with carriers, handling customs documentation, and providing exceptional customer service throughout the process.


Responsibilities

  • Prepare the documents for export
  • Contact customers and arrange the bookings
  • Update systems and release Bill of Lading, invoices, payment to suppliers
  • Issue HBL/HAWB and Forwarder Cargo Receipt to customers
  • Ensure all applicable freights and charges are collected from relevant parties
  • Maintain the tracking sailing schedules to be updated on-time and correctly
  • Ensure the charges incurred are informed to customers in timely and accurately
  • Manage and oversee the operations ensuring the day to day running

Must Have

  • Experience in Logistics company
  • Strong Team Player with excellent communication and interpersonal skill
  • Willing to learn new things, honest and hard working
  • Good English listening and speaking ability
  • Well versed in Word, Excel, Outlook and Email
  • Strong sense of initiative and ability to be proactive and show a degree of flexibility

Nice to have

  • Experience in Logistics company as Operation more than 2 years is highly preferable
  • Bachelor degree of Business or any related skills is high preferrable
  • Chinese language ability is a plus

About ASI Logistics

In light of Asia’s ever-rising significance in global trade, ASI Logistics was born in Shanghai in 2008 with the purpose of providing businesses with seamless and optimized logistics and freight forwarding operations in the region.

We are logistics specialists with strong expertise in freight forwarding toward, from, and within Asia. With over a decade of experience, a robust global network, and a presence in key Asian locations, such as Shanghai, Shenzhen, Xiamen, Qingdao, Ningbo, Hong Kong, Ho Chi Minh City, and Phnom Penh, completed by our presence in Europe through our London office, we enable you to operate seamlessly with and within Asia.


Our Values: